The Enterprise cladding project was extremely stressful for multiple reasons. The cladding was damaged by Storm Ciara in 2020, just a few weeks before COVID-19, and then we encountered several issues with insurers, management agents etc. that took up to 24 months to resolve.
During this time as Director of the residents association, I worked with ASR's Director, Jamie Godman. Jamie was not just empathetic towards our situation but also pragmatic in his approach. The team's ability to focus on solutions in the most customer-friendly and professional manner stands out in all my dealings with ASR. The works were completed late last year and the building has achieved an A1 rating from an EWS1 perspective which is a welcome relief for leaseholders at EP.
Arun Aiyer Director of CSE Resident Property Management LTD